Clinic Policy
CONSULTATION:
We are dedicated to helping clients achieve their skincare goals. Complimentary consultations to better understand each individual’s skincare needs are offered. Once a consultation has been completed both client and FACES Skin Gym will recommend a treatment plan that will best meet the expectations of the client.
ARRIVAL:
All new clients check-in with front desk at least 10-15 minutes prior to your scheduled appointment to prepare for your treatment.
LATE ARRIVALS:
Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the other client’s sessions can begin on time. If you are not able to be on time we will do our best to complete as much of your treatment as possible, however with some treatments, it may be necessary to reschedule you. If you are 20+ minutes late for your scheduled facial, you will be considered a "no-show" and charged for 100% of your service fee.
CANCELLATIONS:
Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us 24 hours in advance to avoid a charge for $50. All services re-scheduled or cancelled on same day of appointment or missed without notice 100% of treatment price will be charged.
STANDARD POLICY:
A credit card number or gift certificate number is required to secure all appointments.
GRATUITIES:
Gratuities are at your discretion and are not included in any service or package.
All prices are subject to change without notice. All times stated are approximate.
